Reviews

Highly recommend MWD Residential Lettings I have known Mark and the team at MWD Residential Lettings for a number of years and have always found them to be exceptionally professional, knowledgeable, reliable and, most importantly, very responsive. What really stands out is the communication and the way the whole team keeps you informed at every stage of the tenancy. Charlie, Susan, Carrolle, Janie, Alan and Kevin are all extremely helpful and professional, and they make sure you are kept updated throughout the process. Nothing seems to be too much trouble, and whenever something needs attention, the team is quick to respond and deal with it efficiently. Mark has built a fantastic team, and it is clear that they take pride in providing a high level of service. Having dealt with property and lettings over the years, I really value having an agent who is proactive, communicates well and can be relied upon to get things done. I have no hesitation whatsoever in recommending Mark and the entire MWD Residential Lettings team to landlords or anyone looking for a professional, reliable and responsive letting agent. Excellent service from a great team.

MWD lettings were great, especially Susan who guided me through the whole process especially as a first time renter. Thank you

Susan and the team at MWD Lettings were fantastic. Whole process was super easy and we were moved in a week after viewing!

Susan at MWD lettings was amazing. She was so friendly when we came to view the property and really efficient with all the paperwork. It's the first time we have rented and we have two young children but Susan did everything she could to make the progress easier for us. We were delighted to get the rental we were looking for that was perfect for our family. She even got the landlord to install a dishwasher for us which was really essential for our family. Thank you for everything. We appreciate all the effort and for choosing us.

We had Susan as our letting agent, and she was fantastic from start to finish. She was attentive, professional, and genuinely determined to find us the right flat. Her communication was excellent, and she was always happy to answer any questions we had. Thanks to Susan’s hard work and dedication, we found a flat we’re really happy with. We would highly recommend her to anyone looking for a letting agent, as she truly goes the extra mile for her clients. Thank you, Susan!

My experience with MWD has been nothing short of exceptional. At a stressful period of my life, Susan was great, put me at ease and made sure I understood everything through each step of the letting process. The professionalism was great, but it was the empathy and understanding that provided that peace of mind. Thank you to Susan and the team at MWD, you are great at what you do 😊

Susan was so patient and helpful and whole onboarding was smooth and easy. Appreciate the mwd team and process followed in moving tenants

Great Experience dealing with Susan, Alan the MWD Team. Very accommodating, great communication and ultimately an all round great impression left after our first viewing.

I couldnt be happier with the service I received with MWD. Susan very kindly showed me around the property in the first instance and made me feel very comfortable. The paperwork process was made so simple as I was able to do it all online including signing my letting agreement. The best part was that I picked the keys up from Susan at the property while we done a walk round to make sure I was satisfied with everything. It was a lovely personal touch that really went a long way! Thank you so much Susan and MWD!

My experience with the agents were amazing,I want to commend Susan for all her-prompt responses at any given thing ,and I want to give a five star to the property thanks .

Move in process was easy and well managed, would recommend

Very lovely team, they always ensure swift response to issues.

Our letting agent Susan from MWD was amazing with me and my partner, she was so easy to talk to and everything regarding the flat we were viewing she was so straight forward! couldn't have been given a better agent, MWD Lettings has been the most straight forward process ever!

Myself and our partner recently rented our first house through Susan and the team at MWD. From start to finish it was a smooth and seamless experience. Susan kept us up to date every step of the way, answering all our questions during the viewing, and updating us immediately once we were accepted. The contract signing process was online and so easy too. Susan was friendly and genuinely happy for us, a credit to the company! Even after we moved in she made herself available for a few little snags we had and jumped to action straight away, contacting our landlords. We absolutely love our new place and would be more than happy to use and recommend MWD lettings in the future. Thankyou 🙂

I had an excellent experience with Susan at MWD Residential Letting. Susan was incredibly helpful from start to finish and took the time to answer all of my questions thoroughly and clearly. Her communication was prompt, professional, and reassuring, which made the whole process much less stressful. She was always approachable and happy to help, no matter how small the query was, and made sure everything was handled smoothly and efficiently. It was clear she genuinely cared about providing a great service and making the experience as easy as possible. I would highly recommend Susan to anyone looking to rent a property. Her professionalism, friendliness, and support made a big difference, and I’m very grateful for all her help.

I would highly recommend MWD residential lettings, I have just rented a house through them and their customer service has been excellent. I have been dealing with Susan and she has been quick to respond to any questions I have and has been really helpful. Mark has also been great making a stressful process of moving that much easier. A brillant company to deal with.

Susan was fantastic throughout the process and kept good communication after I had moved in to make sure I had everything I needed. 5 stars.

I rented a house through MWD Residential Lettings and the experience was excellent from the very beginning. Susan was extremely kind, professional, and always helpful. After the viewing, she was very quick to explain the next steps, and even after collecting the keys she remained available to help with any questions or issues. The whole process was smooth and well managed. I would definitely recommend this agency

Letting agent, Susan, was very helpful and made the move a smooth transition

Susan & Charlie has been so helpful and responses have been so quick. I absolutely love my flat, it has been so easily to move in. Charlie and the team have done a brilliant job of the property, it is beautiful and I have loved moving in.

My experience with MWD Residential Lettings was phenomenal. From meeting with Susan, whose reception and communication with me was welcoming when I went for the viewing to meeting with Kevin, who gave me a soft landing when I was given the keys. I would say I had a wonderful experience. Keep it up!

Our letting agent, Susan, was kind, professional, and an absolute dream to work with. After viewing the apartment, everything was efficiently arranged within a 2-3 week timeframe. Everyone at MWD Letting Agency was excellent to deal with, and we would highly recommend their services!

Susan was an incredible help from our first meeting. Helped reduce the stress of finding a property and communicated everything, making it a straightforward process!

From our very first visit to the property, Susan from the lettings department was warm, friendly, and incredibly informative. She gave us plenty of time to look around and answered all of our questions with a genuine smile. The entire process of securing the property was seamless thanks to Susan’s excellent communication every step of the way. She is truly a credit to your company — thank you so much once again.