CLIENT REVIEWS

Reviews

We care about Tenants and Landlords. Read some of their kind words

Google Rating
4.7
Based on 43 reviews
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Really down to earth, helpful people. A breath of fresh air from the bigger letting agents in Glasgow.
rutul thakar
rutul thakar
1729507358
I just wanted to express my sincere thanks for the outstanding service you’ve provided during my time as a tenant in one of the properties you manage. Both Mark and Charlie have been amazing to work with, always ensuring any issues were promptly dealt with, whether it was sending an electrician, plumber, or just being available to help in emergencies.It’s been a stress-free experience, and I truly appreciate your professionalism and support throughout my tenancy.
Jad Lteif
Jad Lteif
1729278293
The team at MWD has been extremely helpful in helping us secure our flat as we moved abroad from Canada. Charlie in specific has always been fast to respond and prompt to our needs, making sure we feel at home in our new apartment. I would certainly work with them again.
Mathew Hardie
Mathew Hardie
1729153608
Charlie and the team were incredibly efficient, organised and professional. I would highly recommend renting with MWD residential Lettings.
Majoode Alharbi
Majoode Alharbi
1729153595
Recently contacted MWD lettings regarding a flat. Charlie and Mark were there onsite to welcome me and show me around. They explained everything in great detail and answered all my questions regarding the local area, shops, train station etc. The property itself was beautiful, clean and bright. I was impressed with the modern fixings and fittings. I highly recommend if you’re looking for a rental property, look no further than MWD. ☺️
Darina
Darina
1728674792
We had our first renting experience in the UK, and we are happy that exactly MWD RESIDENTIAL LETTINGS was the agency which showed us what a good customer’s service is. Highly experienced Mark in conjunction with the team members did their job professionally, fast, at the highest level, and what is important, in friendly manner. Constant feedback and the opportunity to get an answer to all questions and problems is incredibly captivating for clients. Our family highly recommends MWD agency for potential tenants. Professional team)
Ian McLachlan
Ian McLachlan
1728396702
We've been with MWD since the beginning, even before it was MWD and its been great. There's never been an issue, not once. Highly recommended.Ian & Michelle.
吴雅洁
吴雅洁
1728297744
I will give 0 star If I can. The fridge in the flat I rent have some problems. Me and my flat mate contact the agent. He neither pick up the phone call nor reply the text message. This is his job. I don't know what he is doing. They just contact you when they want to raise the rent.Update: fridge has been charged a new one.
Andrew Mayes
Andrew Mayes
1728288521
Friendly and lovely staff when I moved in long distance and arrived in Glasgow late evening, gave me a keys. They are flexible time, thank you.
TJ Docherty
TJ Docherty
1712756391
Found the agent Charlie working with us to find a property in the Lanarkshire area to be upfront,honest, kind and understanding to my situation. Made me feel assured in decisions I was making and that everything was well explained, a great example to the company. His time was very much appreciated
MWD was very professional and considerate with handling of any issues that arose when I rented with them.
Scott Dunsmore
Scott Dunsmore
1703249823
Mark & Charlies service has been first class since taking control of my portfolio. The tenants feedback has also been very positive with good communication. I would like to recommend MWD
scott stephen
scott stephen
1693469730
Charlie helped through every stage, treated us as individuals and took out present circumstances into consideration unlike most companies who simply directed us to a form to be filled in.The professionalism of the team and caring attitude have been such a pleasant surprise I had to write this review.You are in safe hands with MWD and their staff.I have tried to write this review without sounding cliche but it was definitely a breath of fresh air dealing with this letting agency compared with the many others we had on our hard journey to find a home after returning to Scotland from years living abroad.Thank you to Charlie and the team.Scott
Lucy Crawford
Lucy Crawford
1689872725
These guys are amazing, Charlie has been fab the whole way through, couldn’t do enough for us, they left our flat in perfect condition for us before we moved in! Couldn’t be happier 🙂
Rebecca Mason
Rebecca Mason
1685702197
As a long-term tenant of a flat in Glasgow I would highly recommend MWD Lettings - excellent customer service and very reasonable prices. Mark, Claire and the rest of the team are extremely helpful and quick to respond whenever I have an issue or question. Thank you all for your continued service, I really appreciate it.
Andy Gear
Andy Gear
1684928497
Mark and the team at MWD go above and beyond for their clients and tenants. I recently just used Mark to put my flat on the market for rent and I couldn't be happier. From my experience with Mark he has a positive can do attitude and goes the extra mile for you. As a company they seek to do things the right way which is what you want to hear when putting your trust and faith in a company looking after your property. When you use MWD you get the personal service that fits your needs. Mark is also there 24/7 if you need to ask questions or need any assistance he is the best around by far and in my personal experience I don't think that there will be many that match the service that they offer.
Karen Robertson
Karen Robertson
1683891828
MWD were so easy to deal with.Mark answered all my questions quickly ,he kept me informed at every stage .Highly recommend extremely professional
G N ABHISHEK
G N ABHISHEK
1683141352
What they do is what makes them the best. They are professional, friendly, positive and very supportive. My experience with them was great and I am glad to have been associated with them. The best part is that they will play their part (100%) when needed and then go back to silent mode which gives us our own space and a peaceful mind.
R
R
1683110499
MWD were a huge help to us when the flat we were supposed to be letting from someone else fell through. Always on the ball with repairs and made the move out of our old place super simple, best landlords I've had yet.
Andrew Currie
Andrew Currie
1675071464
Claire and the team at MWD Residential Letting represent an outstanding agency. They are highly professional and care greatly about both their landlords and tenants. They allowed me and my partner to move into our flat within a week and answered all our questions promptly. I could not recommend a better letting agency.
Nat Baldwin
Nat Baldwin
1673329564
Great letting agent who is a gods send to a landlord - just gets the job done!
Amir Maz
Amir Maz
1672941200
Great service. Been with the agency for the past 3 and half years at two different properties. Things get done quickly and smoothly. Great and understanding staff.
Devon Bain
Devon Bain
1671746136
Claire and the team at MWD Residential Lettings have gone above and beyond to make our move from the US to Scotland as smooth and stress free as possible. Claire has answered every question we have had promptly and with great detail. We look forward to working with them during our tenancy.
nat baldwin
nat baldwin
1671513491
Mark and MWD residential go above and beyond for their clients and tenants. I’ve known Mark for a number of years and he has a positive can do attitude and always looks for solutions with the minimum of fuss.Whenever a problem arises at a property in terms of maintenance Mark is quick to deal with it and does a lot of the thinking for you which as a landlord is invaluable. They seek to do things the right way without cutting corners which is best for everyone concerned.When you use MWD you get a personal service that fits your specific needs. Mark has frequently been all over the country at short notice if required. I don’t think there will be many that match the service if any!
Marky
Marky
1671397382
As a current tenant I had issues with no gas since midweek.I contacted Mark at MWD as advised by him on a previous repair.Anyway after several failed calls to SGN who thought it best not to answer myself or Mark most of Saturday.Mark saved not only myself but put my kids care and well being first and booked us into a local hotel.He was honest and told me no one that lives in his properties will live with no gas and to make it worse I had no water either due to a freeze.I’ve tonight took time to read through MWD website and they have proven twice over they are 110% for their tenants.This guys taken his own time, his Friday and his Saturday to make sure we were sorted with a warm secure environment.Their website says it all and I can’t thank this guy enough for going the extra mile to put a roof over myself and my kids heads.If your in the remit of MWD and are looking for a tenancy I’d recommend these people,good,genuine caring and professional service.100% committed to customer care can’t rate them any higher if I could I would 👌
Mark was very responsive for rental inquiries. He is a real professional as an agent putting his customers first and is a reliable contact to have being a tenant, with his services including an online reporting form of anything that needs fixing in a property. I would recommend Mark to others seeking to rent as he is fair and understanding with different situations.
Amber Miller
Amber Miller
1663780570
Rented our first flat through MWD with Mark being our landlord. Cannot fault him. Alwasy fast to resond when we needed him and had any issues fixed fast. He was great, especially when we were moving out and almost had no where to go due to issues with new home and Mark was more than helpful in offering us extra night if needed
Yo Mak
Yo Mak
1654765203
Really great letting experience.
shu zhu
shu zhu
1647351331
Very good renting experience in Glasgow. Mark was patient to send builders and plumber to help us fix the problems. I would like to recommend MWD to all university students.
Cris Vechiato
Cris Vechiato
1632462668
I rented a house with MWD Residential Lettings and had a positive experience. I never had any problems and Mark always answered my questions quickly.
Grann Itto
Grann Itto
1622460809
Excellent, professional slick service from agent Mark of MWD Residential Lettings, viewed and moved into lovely Studio city centre within a week, all clean and 5 Star ready to live in. Also assistance is available to make move comfortable and convenient like emails with energy, council tax, broadbandand digital TV if any is required.Will be recommending them to friends and family who are looking to move.😃👍👊
charlie murray
charlie murray
1616668355
Mark is so professional and nothing is ever a bother for him. He is very quick to respond if you ever need him and is always willing to spend time fixing any issues, thanks Again Mark
Ibrahim
Ibrahim
1615746725
Professional staff, great service. Always quick to respond to any queries.
Joe Bishop
Joe Bishop
1614505954
Mark became my letting agent in the middle of the pandemic and was nothing but perfect in assisting me with anything I needed. He was very quick to respond and was always willing to spend time fixing any issues I had.
Rebecca Ward
Rebecca Ward
1613145367
Very friendly and easy to communicate with, super professional and made moving during the pandemic much easier! The details were all very clear and straightforward and it made the process so smooth and efficient!
SOFIA CHRISTOU
SOFIA CHRISTOU
1611502115
Thank you so much for your helping me find an amazing appartment in Glasgow!!
Ross McLeod
Ross McLeod
1611098887
Very friendly always willing to help. Pleasure doing business with.
Communication could be better but everything we needed got sorted in time for us to move in easily.
Good communication regarding listing details. Made the process much easier, especially amidst a pandemic. Overall pleasing to work with!
Jonathan N
Jonathan N
1602707940
Fake company I would assume. Each time I called, 5 times, I was promised an urgent callback from Mark and it was never followed up on. Even if they were legit, I wouldn't waste any time with their incompetency.
Ross Wrightson
Ross Wrightson
1600014124
Completely positive experience in our flat since moving in and Mark from MWD has always helped us out when needed. Great company
sian angus
sian angus
1600014041
We’ve been renting with MWD property since February and always had a very positive experience with mark, any problem that has arose within the flat has been resolved straight away with no problems, he is so helpful and is to easy to get in contact with.
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Google Rating
4.7
Based on 43 reviews
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