Reviews
some of our client reviews
Great Experience dealing with Susan, Alan the MWD Team. Very accommodating, great communication and ultimately an all round great impression left after our first viewing.
I couldnt be happier with the service I received with MWD. Susan very kindly showed me around the property in the first instance and made me feel very comfortable. The paperwork process was made so simple as I was able to do it all online including signing my letting agreement. The best part was that I picked the keys up from Susan at the property while we done a walk round to make sure I was satisfied with everything. It was a lovely personal touch that really went a long way! Thank you so much Susan and MWD!
My experience with the agents were amazing,I want to commend Susan for all her-prompt responses at any given thing ,and I want to give a five star to the property thanks .
Move in process was easy and well managed, would recommend
Very lovely team, they always ensure swift response to issues.
Our letting agent Susan from MWD was amazing with me and my partner, she was so easy to talk to and everything regarding the flat we were viewing she was so straight forward! couldn't have been given a better agent, MWD Lettings has been the most straight forward process ever!
Myself and our partner recently rented our first house through Susan and the team at MWD. From start to finish it was a smooth and seamless experience. Susan kept us up to date every step of the way, answering all our questions during the viewing, and updating us immediately once we were accepted. The contract signing process was online and so easy too. Susan was friendly and genuinely happy for us, a credit to the company! Even after we moved in she made herself available for a few little snags we had and jumped to action straight away, contacting our landlords. We absolutely love our new place and would be more than happy to use and recommend MWD lettings in the future. Thankyou 🙂
I had an excellent experience with Susan at MWD Residential Letting. Susan was incredibly helpful from start to finish and took the time to answer all of my questions thoroughly and clearly. Her communication was prompt, professional, and reassuring, which made the whole process much less stressful.
She was always approachable and happy to help, no matter how small the query was, and made sure everything was handled smoothly and efficiently. It was clear she genuinely cared about providing a great service and making the experience as easy as possible.
I would highly recommend Susan to anyone looking to rent a property. Her professionalism, friendliness, and support made a big difference, and I’m very grateful for all her help.
I would highly recommend MWD residential lettings, I have just rented a house through them and their customer service has been excellent. I have been dealing with Susan and she has been quick to respond to any questions I have and has been really helpful. Mark has also been great making a stressful process of moving that much easier. A brillant company to deal with.
Susan was fantastic throughout the process and kept good communication after I had moved in to make sure I had everything I needed. 5 stars.
I rented a house through MWD Residential Lettings and the experience was excellent from the very beginning. Susan was extremely kind, professional, and always helpful. After the viewing, she was very quick to explain the next steps, and even after collecting the keys she remained available to help with any questions or issues. The whole process was smooth and well managed. I would definitely recommend this agency
Letting agent, Susan, was very helpful and made the move a smooth transition
Susan & Charlie has been so helpful and responses have been so quick. I absolutely love my flat, it has been so easily to move in. Charlie and the team have done a brilliant job of the property, it is beautiful and I have loved moving in.
My experience with MWD Residential Lettings was phenomenal. From meeting with Susan, whose reception and communication with me was welcoming when I went for the viewing to meeting with Kevin, who gave me a soft landing when I was given the keys. I would say I had a wonderful experience. Keep it up!
Our letting agent, Susan, was kind, professional, and an absolute dream to work with. After viewing the apartment, everything was efficiently arranged within a 2-3 week timeframe. Everyone at MWD Letting Agency was excellent to deal with, and we would highly recommend their services!
Susan was an incredible help from our first meeting. Helped reduce the stress of finding a property and communicated everything, making it a straightforward process!
From our very first visit to the property, Susan from the lettings department was warm, friendly, and incredibly informative. She gave us plenty of time to look around and answered all of our questions with a genuine smile. The entire process of securing the property was seamless thanks to Susan’s excellent communication every step of the way. She is truly a credit to your company — thank you so much once again.
Susan was very friendly and professional in everything she did for us and her follow up after carried on this way.
MWD has a whole are very friendly and other upmost to take care of all our needs.
I would highly recommend them as a letting agent.
We’ve been renting with MWD property since February 2020 and always had a very positive experience with mark and Charlie any problem that has arose within the flat has been resolved straight away with no problems, they are both so helpful & easy to contact. Would definitely recommend.
We delt mostly with Susan, who was very professional and informative. During the whole process she kept us up to date, which we really appreciated as when looking for a new home it can be a anxious time. As a renter we would highly recommend their service.
The service from both Susan and Charlie was outstanding. They made the process so easy and we're so attentive in making the transition of moving a breeze. They have and continue to be extremely helpful and always on hand if I have any questions. Definitely the best service I have received from a letting agent. Thanks again.
We had a very lovely and warm welcome from Susan. She was so kind showing us and explaining all the bits and pieces in our new house.
A big thank you to all the team in MWD, and to Susan, you are amazing.
Kind regards,
Mohammed
Mark has managed 2 properties, very professionally, for nearly 10 years. Complying with legislative requirements, particularly during changes in tenants, has been handled extremely well. Through regular inspections and good communication with tenants, Charlie has also ensured that the properties are well maintained and any issues arising are dealt with quickly and cost effectively. I would highly recommend MWD to manage a rental property.
Top class service from Susan and MWD. Made the whole process so simple, quick and easy. Susan was so kind and an absolute delight to work with thank you so much.