Reviews
some of our client reviews
Johny L
1768934973
Letting agent, Susan, was very helpful and made the move a smooth transition
Kelly Mcvey
1768904390
Susan & Charlie has been so helpful and responses have been so quick. I absolutely love my flat, it...has been so easily to move in. Charlie and the team have done a brilliant job of the property, it is beautiful and I have loved moving in.read more
Morenike Olusegun
1768508202
My experience with MWD Residential Lettings was phenomenal. From meeting with Susan, whose...reception and communication with me was welcoming when I went for the viewing to meeting with Kevin, who gave me a soft landing when I was given the keys. I would say I had a wonderful experience. Keep it up!read more
Lauren Cooney
1768165457
Our letting agent, Susan, was kind, professional, and an absolute dream to work with. After viewing...the apartment, everything was efficiently arranged within a 2-3 week timeframe. Everyone at MWD Letting Agency was excellent to deal with, and we would highly recommend their services!read more
Beth Dryden
1768138732
Susan was an incredible help from our first meeting. Helped reduce the stress of finding a property...and communicated everything, making it a straightforward process!read more
asadma1ik Malik
1768127207
From our very first visit to the property, Susan from the lettings department was warm, friendly,...and incredibly informative. She gave us plenty of time to look around and answered all of our questions with a genuine smile. The entire process of securing the property was seamless thanks to Susan’s excellent communication every step of the way. She is truly a credit to your company — thank you so much once again.read more
Gavin Mace
1768124453
Susan was very friendly and professional in everything she did for us and her follow up after...carried on this way.
MWD has a whole are very friendly and other upmost to take care of all our needs.
I would highly recommend them as a letting agent.read more
MWD has a whole are very friendly and other upmost to take care of all our needs.
I would highly recommend them as a letting agent.read more
sian angus
1768082740
We’ve been renting with MWD property since February 2020 and always had a very positive experience...with mark and Charlie any problem that has arose within the flat has been resolved straight away with no problems, they are both so helpful & easy to contact. Would definitely recommend.read more
Catriona Weir
1768077653
Darren Mather
1764791134
We delt mostly with Susan, who was very professional and informative. During the whole process she...kept us up to date, which we really appreciated as when looking for a new home it can be a anxious time. As a renter we would highly recommend their service.read more
Megan Davidson
1764671474
The service from both Susan and Charlie was outstanding. They made the process so easy and we're so...attentive in making the transition of moving a breeze. They have and continue to be extremely helpful and always on hand if I have any questions. Definitely the best service I have received from a letting agent. Thanks again.read more
Mohammed Majdi Shafei
1764628561
We had a very lovely and warm welcome from Susan. She was so kind showing us and explaining all the...bits and pieces in our new house.
A big thank you to all the team in MWD, and to Susan, you are amazing.
Kind regards,
Mohammedread more
A big thank you to all the team in MWD, and to Susan, you are amazing.
Kind regards,
Mohammedread more
Karen Sinclair
1762776454
Mark has managed 2 properties, very professionally, for nearly 10 years. Complying with legislative...requirements, particularly during changes in tenants, has been handled extremely well. Through regular inspections and good communication with tenants, Charlie has also ensured that the properties are well maintained and any issues arising are dealt with quickly and cost effectively. I would highly recommend MWD to manage a rental property.read more
Ryan McAuley
1762269890
Top class service from Susan and MWD. Made the whole process so simple, quick and easy. Susan was...so kind and an absolute delight to work with thank you so much.read more
Hajra Malik
1761468294
This agency has been fantastic. My experience was genuinely pleasant thanks to Susan, who was...incredibly helpful and kind throughout the whole process. She guided me every step of the way and made sure I found a lovely home close to my workplace. I really appreciate how attentive and accommodating she was, even arranging an early move-in for me. Communication with the agency is always easy, and every property I’ve viewed with them has been in excellent condition. Highly recommended!read more
Lesley Gunn
1759519033
A massive thank you to Susan, from start to finish it has been a pleasure. I Cannot thank you...enough. It’s the first time I can honestly say it’s been a pleasure moving house, from viewing to meeting to collect the keys a 5🌟service. I would give more stars but only goes up to 5. kept informed the whole way through. You have gone above and beyond, answering any questions and giving helpful local information. Thank you from the bottom of our hearts.read more
Lauren Gordon
1759518482
We couldn’t be happier with the service from MWD Residential Lettings. From start to finish, Susan...and the team have been absolutely fantastic. Susan in particular went above and beyond to make the whole process smooth, stress-free, and even enjoyable.
She was incredibly responsive, professional, and genuinely kind — always happy to answer any questions and quick to resolve anything we needed. It’s clear she truly cares about her clients, and that made such a difference during what can often be a stressful time.
Thanks to Susan and the team, we felt fully supported and confident throughout, and we’re now happily settling into our new home. We’re so grateful and wouldn’t hesitate to recommend MWD Residential Lettings to anyone looking for a letting agent that truly goes the extra mileread more
She was incredibly responsive, professional, and genuinely kind — always happy to answer any questions and quick to resolve anything we needed. It’s clear she truly cares about her clients, and that made such a difference during what can often be a stressful time.
Thanks to Susan and the team, we felt fully supported and confident throughout, and we’re now happily settling into our new home. We’re so grateful and wouldn’t hesitate to recommend MWD Residential Lettings to anyone looking for a letting agent that truly goes the extra mileread more
Scott Mowat
1757089033
Very professional company with friendly staff who explain the process clearly and communicate...frequently when required. Would highly recommend. Thank you again Mark, Susan, Alan, Charlie and Janette.read more
Andrew Watt
1756922174
Susan was amazing from start to finish and beyond , she guided us in such a professional friendly...way she felt like a friend . She went above and beyond time and time again to ensure we where okay and we where happy with the house and directed us when things weren’t perfect . Susan is a huge asset to the company and would give 6 stars if I could .read more
Cleanifiq
1756464715
A rare pearl of a letting agency with whom communication is always great! From our interactions it...became clear this agency is constantly looking out for their tenants, landlords and contractors best interest and we can thoroughly recommend to anyone looking to have peace of mind and transparency!read more
Sebastian Nalden
1755785029
***SUPERB SERVICE***
The lovely Susan showed me around the property and just two weeks later...I got the keys. She answered all of my questions and held my hand throughout the whole process, making it super simple. There were a couple of decorative issues which were attended to and fixed very quickly - unlike some agencies or landlords that don't want to know once you're in. I collected the keys from the office where I met Charlie, Carrolle and Mark - all very charming and helpful. I'm thoroughly impressed with everything and extremely grateful. Thank you MWD.read more
The lovely Susan showed me around the property and just two weeks later...I got the keys. She answered all of my questions and held my hand throughout the whole process, making it super simple. There were a couple of decorative issues which were attended to and fixed very quickly - unlike some agencies or landlords that don't want to know once you're in. I collected the keys from the office where I met Charlie, Carrolle and Mark - all very charming and helpful. I'm thoroughly impressed with everything and extremely grateful. Thank you MWD.read more
April Graham
1749823319
MWD were great from start to finish. Especially Susan who was professional but also very friendly...and on hand. My kids love our new house. Thanks again 🙂read more
Ednah Kuyeli
1749590674
I had a wonderful experience working with MWD recently finding a house to rent. I was fortunate to...meet a lovely and friendly lady -Susan! From the beginning, she was so proffessional and paid attention to detail. She patiently answered all my questions throughout the process. Thanks to her support, my family and l are now happily settled in a beautiful house.
I highly recommend Susan & MWD to anyone looking for a smooth and seamless house searchread more
I highly recommend Susan & MWD to anyone looking for a smooth and seamless house searchread more
Stephanie Quinn
1749033525
Susan has been great throughout the full process highly recommend.
Ifeoluwa Adedayo Adeosun
1748651632
I stay in one of their properties with my husband and we’ve had the best experience so far, from...viewing to moving in and it’s was so seamless. They respond quickly to issues and the apartment is exactly has uploaded on the letting site. Keep up the good work 👏read more
Zoe Wilson
1745844003
Have been working with MWD for a few years now and highly recommend them as managing agent, very...efficient management and communication, always on top of any issues, would highly recommend.read more
Adeline Tchana
1744650005
My property has been managed by MWD for the past 5 years now. I am 💯 satisfied with the...standard of service MWD provides. The manager is a people person and when there are issues with my property, I am confident that they will be promptly resolved. We need more letting agencies like MWD especially now. A big thank you to all the staff.read more
Mohamed Eldolify
1741039113
I had a really positive experience working with Mark at MWD to find a tenant for my rental...property. From the start, Mark was friendly, professional, and really knew his stuff. He gave me helpful tips on how to present the property and kept me in the loop every step of the way, which I really appreciated. The whole process was smooth and stress-free, and he quickly found a reliable tenant. I couldn’t have asked for better service. I definitely recommend Mark and MWD to anyone looking to rent out their property! 👍read more
Catalina Thornton
1731786072
Really down to earth, helpful people. A breath of fresh air from the bigger letting agents in...Glasgow.read more
rutul thakar
1729507358
I just wanted to express my sincere thanks for the outstanding service you’ve provided during my...time as a tenant in one of the properties you manage. Both Mark and Charlie have been amazing to work with, always ensuring any issues were promptly dealt with, whether it was sending an electrician, plumber, or just being available to help in emergencies.
It’s been a stress-free experience, and I truly appreciate your professionalism and support throughout my tenancy.read more
It’s been a stress-free experience, and I truly appreciate your professionalism and support throughout my tenancy.read more
Jad Lteif
1729278293
The team at MWD has been extremely helpful in helping us secure our flat as we moved abroad from...Canada. Charlie in specific has always been fast to respond and prompt to our needs, making sure we feel at home in our new apartment. I would certainly work with them again.read more
Mathew Hardie
1729153608
Charlie and the team were incredibly efficient, organised and professional. I would highly...recommend renting with MWD residential Lettings.read more
Majoode Alharbi
1729153595
alba_astrophotography “Katie”
1728923983
Recently contacted MWD lettings regarding a flat. Charlie and Mark were there onsite to welcome me...and show me around. They explained everything in great detail and answered all my questions regarding the local area, shops, train station etc. The property itself was beautiful, clean and bright. I was impressed with the modern fixings and fittings. I highly recommend if you’re looking for a rental property, look no further than MWD. ☺️read more
Darina
1728674792
We had our first renting experience in the UK, and we are happy that exactly MWD RESIDENTIAL...LETTINGS was the agency which showed us what a good customer’s service is. Highly experienced Mark in conjunction with the team members did their job professionally, fast, at the highest level, and what is important, in friendly manner. Constant feedback and the opportunity to get an answer to all questions and problems is incredibly captivating for clients. Our family highly recommends MWD agency for potential tenants. Professional team)read more
Ian McLachlan
1728396702
We've been with MWD since the beginning, even before it was MWD and its been great. There's never...been an issue, not once. Highly recommended.
Ian & Michelle.read more
Ian & Michelle.read more
Andrew Mayes
1728288521
Friendly and lovely staff when I moved in long distance and arrived in Glasgow late evening, gave...me a keys. They are flexible time, thank you.read more
TJ Docherty
1712756391
Found the agent Charlie working with us to find a property in the Lanarkshire area to be...upfront,honest, kind and understanding to my situation. Made me feel assured in decisions I was making and that everything was well explained, a great example to the company. His time was very much appreciatedread more
Omes Arienmughare
1706036846
MWD was very professional and considerate with handling of any issues that arose when I rented...with them.read more
Scott Dunsmore
1703249823
Mark & Charlies service has been first class since taking control of my portfolio. The tenants...feedback has also been very positive with good communication. I would like to recommend MWDread more
scott stephen
1693469730
Charlie helped through every stage, treated us as individuals and took out present circumstances...into consideration unlike most companies who simply directed us to a form to be filled in.
The professionalism of the team and caring attitude have been such a pleasant surprise I had to write this review.
You are in safe hands with MWD and their staff.
I have tried to write this review without sounding cliche but it was definitely a breath of fresh air dealing with this letting agency compared with the many others we had on our hard journey to find a home after returning to Scotland from years living abroad.
Thank you to Charlie and the team.
Scottread more
The professionalism of the team and caring attitude have been such a pleasant surprise I had to write this review.
You are in safe hands with MWD and their staff.
I have tried to write this review without sounding cliche but it was definitely a breath of fresh air dealing with this letting agency compared with the many others we had on our hard journey to find a home after returning to Scotland from years living abroad.
Thank you to Charlie and the team.
Scottread more
Lucy Crawford
1689872725
These guys are amazing, Charlie has been fab the whole way through, couldn’t do enough for us, they...left our flat in perfect condition for us before we moved in! Couldn’t be happier 🙂read more
Rebecca Mason
1685702197
As a long-term tenant of a flat in Glasgow I would highly recommend MWD Lettings - excellent...customer service and very reasonable prices. Mark, Claire and the rest of the team are extremely helpful and quick to respond whenever I have an issue or question. Thank you all for your continued service, I really appreciate it.read more
Andy Gear
1684928497
Mark and the team at MWD go above and beyond for their clients and tenants. I recently just used...Mark to put my flat on the market for rent and I couldn't be happier. From my experience with Mark he has a positive can do attitude and goes the extra mile for you. As a company they seek to do things the right way which is what you want to hear when putting your trust and faith in a company looking after your property. When you use MWD you get the personal service that fits your needs. Mark is also there 24/7 if you need to ask questions or need any assistance he is the best around by far and in my personal experience I don't think that there will be many that match the service that they offer.read more
Karen Robertson
1683891828
MWD were so easy to deal with.Mark answered all my questions quickly ,he kept me informed at every...stage .Highly recommend extremely professionalread more
G N ABHISHEK
1683141352
What they do is what makes them the best. They are professional, friendly, positive and very...supportive. My experience with them was great and I am glad to have been associated with them. The best part is that they will play their part (100%) when needed and then go back to silent mode which gives us our own space and a peaceful mind.read more
R
1683110499
MWD were a huge help to us when the flat we were supposed to be letting from someone else fell...through. Always on the ball with repairs and made the move out of our old place super simple, best landlords I've had yet.read more
Andrew Currie
1675071464
Claire and the team at MWD Residential Letting represent an outstanding agency. They are highly...professional and care greatly about both their landlords and tenants. They allowed me and my partner to move into our flat within a week and answered all our questions promptly. I could not recommend a better letting agency.read more
Nat Baldwin
1673329564
Great letting agent who is a gods send to a landlord - just gets the job done!
